James Downey’s CRM Blog
Thoughts on the technology and business of CRM

About

James Downey, a solution architect for the Dynamics practice of Dell Global Infrastructure Consulting Services, is passionate about partnering with clients to understand their business needs and delivering CRM solutions that meet the needs of management and users alike.

Dell is committed to simplify IT. By offering customers complete solutions on the Microsoft platform with the promise of excellence and efficiency inherent in the Dell brand, customers gain the simplicity of a single vendor for hardware, software, and service.