James Downey’s CRM Blog
Thoughts on the technology and business of CRM

Great Press about Dynamics CRM

Tuesday, 13 January 2009 05:27 by James Downey

Paul Greenberg has posted a great blog entry about the amazing power of Dynamics CRM as a platform. Paul does a great job of explaining how five different companies were able to develop applications on top of Dynamics CRM in just five days. He was clearly blown away.

The research giants Forrester and Gartner have also stepped up their praise. Forrester has given Dynamics CRM very high rankings (above Salesforce.com) for the midmarket and enterprise and Gartner has ranked Dynamics CRM highly (above Salesforce) in its magic quadrant for contact centers.

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